1.5. You are obliged to regularly check the terms of this document for changes and/or additions.
1.6. Your use of the Services after making changes and/or additions to this document means acceptance and consent of the User with such changes and/or additions.
1.8. WISY reserves the right to choose the markets and jurisdictions in which it operates and may also restrict or refuse to provide Services in certain countries, if it deems it necessary.
1.9. WISY's services, due to the uncertainty of the legal regime of Crypto Currency in many jurisdictions, can be risky.
1.10. Please do not use our Services if you do not understand these risks.
2. Supplementary documents Copy
General Risk Warning which provides you with general information about the risks associated with the WISY Services available at General Risk Warning page;
Anti-Money Laundering Policy which is designed to provide additional regulations applicable your access to and use of the Site and all Apps available at AML Policy;
Service Terms, which provide specific terms and conditions applicable to particular Services.
3. Eligibility Copy
3.1. We may not offer the Services in all markets and jurisdictions, and may limit or prohibit the use of the Services in specific States or jurisdictions known as "Restricted Locations". If you are registering to use the Services on behalf of a legal entity, you confirm and guarantee that:
this legal entity is appropriately established and legally valid according to the relevant laws of its jurisdiction;
you possess the necessary authorization from this legal entity to act on its behalf.
3.2. If you are registering to use the Services as an individual, you confirm and guarantee that:
You are of at least 18 years of age and meet the legal age requirement in your relevant jurisdiction.
You do not provide us with false, unreliable, or fraudulent information.
You have not previously been prohibited or restricted from using our Site.
You are not subject to trade embargoes or sanctions imposed by any country or organization, and you are not attempting to aid any third party in bypassing trade embargoes or sanctions regimes.
You are not located within, under the control of, or a national or resident of restricted jurisdiction, provided in the AML Policy AML Policy.
You will use your Account only for yourself, and not on behalf of any third party, unless you have obtained our prior written consent.
We reserve the right to modify our eligibility criteria at our discretion. These alterations may stem from legal and/or regulatory adjustments, as well as changes made for your advantage.
4. WISY AccountCopy
4.1. You must create and maintain a WISY Account in order to access the Services. This may be an Account for an individual user, or a Corporate Account where the user is a corporation, entity or other organization.
4.2. Once you have successfully registered a WISY Account, you will gain access to our Services in accordance with these Terms and the Product Terms that govern the use of each specific Service.
4.3. WISY reserves the right, at its sole discretion, to impose limitations on the number of Accounts that you can possess, maintain, or acquire. We also reserve the right to refuse any application for an Account without reason.
4.4. Regarding WISY Account information and security, to engage in activities through the Services, you must establish an Account and furnish any requested details. By creating an Account, you agree to:
Generate a robust password that is not utilized for any other website or online service.
Supply precise and truthful information.
Keep your Account details up to date and inform us promptly of any changes.
Safeguard the security of your Account by safeguarding your password and controlling access to your Account.
Immediately report to us if you identify or suspect any security breaches concerning your Account.
Assume responsibility for all activities transpiring under your Account and acknowledge all associated risks, whether authorized or unauthorized, to the fullest extent allowed by law.
5. Verification Copy
5.1. Before you can create a WISY Account and access the Services, you are required to adhere to our identity verification procedures. This entails furnishing us with specific information about yourself and, where applicable, your authorized users. All information provided must be comprehensive, accurate, and truthful. It is your responsibility to keep this information up-to-date whenever changes occur.
5.2. By using our Services, you grant us the authority to conduct inquiries, either directly or through third parties, as we see fit to verify your identity, as well as that of any authorized users. This is done to safeguard against fraud, money laundering, terrorist financing, or other financial crimes, and to undertake any necessary actions based on the outcomes of these inquiries.
5.3. During these inquiries, you acknowledge and comprehend that your personal data, along with that of any authorized users, may be shared with identity verification, compliance data recording, credit reference, fraud prevention, or financial crime agencies. These agencies may provide us with comprehensive responses to our inquiries.
5.4. We may also necessitate your adherence to our enhanced due diligence procedures, which may involve submitting supplementary information about yourself, your business, or your authorized users. This could entail supplying additional records or documentation, or engaging in face-to-face meetings with WISY representatives.
6. Additional information Copy
6.1. We may request information from you at any point in time to meet the requirements of applicable laws, identity verification mandates, or to aid in the identification of money laundering, terrorist financing, fraud, or any other financial crime, or for any other legitimate reason.
7. Use of ServicesCopy
To execute an exchange or transaction of Crypto Currency via the Services (“Transactions”), you must initially transfer Crypto Currency or Fiat Currency to your WISY Account using one of the approved partner services or External Accounts, i.e. any account other than your WISY Account (“External Account”). By initiating a Transaction you or your authorized user give us the right to initiate the Transaction on your Account (or provide settlement information to third parties for the purposes of the Transaction).
You might be required to confirm your control over the External Account used for transferring assets to your WISY Account. You may incur fees from the External Account used for sending assets to or from your Account.
You hold sole responsibility for your utilization of any External Account and commit to adhering to all terms and conditions applicable to such External Accounts. The duration of a transfer transaction is contingent in part upon the performance of third parties responsible for maintaining the specified External Account.
You are responsible for the management and usage of your WISY Account. Consequently, we will presume that you or your authorized user have sanctioned any Transactions issued from your Account, unless we are informed otherwise. It is crucial that you regularly review the history of your Transactions to promptly identify and report any unauthorized or suspicious activities on your Account. We are not responsible for any claims or losses stemming from any unauthorized Transaction, unless you have duly informed us following the procedures outlined in this clause.
In order to comply with prevailing global industry standards for data retention, you consent to allow us (without imposing an obligation on us) to maintain a record of all Transaction details for the duration of your Account's existence, or for any other period mandated by applicable laws to fulfill their intended purposes.
If the balance on your WISY Account exceeds any minimum balance requirements required to complete any of your Transactions, you have the right to make Transactions with Us, other Users, or users who utilize External Accounts. However, we in some cases, the external accounts may reject your assets or may otherwise be unavailable to receive your assets.
8. Personal DataCopy
9. Representations and warrantiesCopy
9.1. You hereby warrant WISY the following:
You do not reside in any region where the use of the Services is expressly prohibited under applicable law;
You are aware of the fact that Crypto Currency could be subject to significant price fluctuations due to unforeseen changes in the market or changes in legislation. In addition, Crypto Currencies are exposed to the risk of hacker attacks, which can lead to loss your of investment capital;
You have received sufficient information to make any reasoned decision to participate in the acquisition of Crypto Currency;
Assets, including funds and Crypto Currency, are not associated with any illegal activity, including money laundering or the financing of terrorism;
The User shall not use Crypto Currency to finance, participate in or otherwise support any illegal activity;
To the extent required by the applicable legislation, the User shall comply with all requirements to combat money laundering and the financing of terrorism;
Neither a person having a direct or indirect beneficial interest in relation to exchange of Crypto Currency, nor any person for whom this person acts as agent or representative for the exchange of Crypto Currency, is not subject to sanctions that are applied or enforced by any country or government, or is an organization or national of a country or territory recognized as being the object of sanctions throughout the country or territory.
10. Restrictions and Intellectual Property RightsCopy
10.2. Except for the limited license expressly granted here, the User recognizes and agrees that WISY shall have all rights, property rights and interests with respect to the Services and the Site, including, inter alia, all intellectual property rights.
10.3. The Services is intended for personal use of the User and is not intended for resale or other transfer or disposal to any other natural or legal person.
10.4. In addition, the User agrees not to:
Redesign, decompile, disassemble, translate, modify or otherwise modify the underlying software and technologies used to provide services on the Services;
10.5. WISY reserves the right to terminate any aspect of the Services at any time. WISY also reserves the right to terminate the User’s license to use the Services at any time and for any reason or in the future to charge a fee for commercial use.
10.6. The User recognizes and agrees that, unless otherwise stated, WISY has all legal rights, titles and interests with respect to all elements of the Services, as well as all intellectual property rights.
10.7. Visual interfaces, graphics (including, inter alia, all images and drawings associated with them), design, systems, methods, information, computer code, software, services, "appearance", organization, compilation of content, the code, data and all other elements of the Site belong to WISY and are protected by the laws on copyright, corporate style, patents and trademarks, international conventions, other relevant intellectual property and property rights.
10.8. Except as expressly provided herein, the use of the Services shall not give the User ownership or any other rights in respect of any content, code, data or other material to which the User may access the Services.
11.2. The user does not and cannot allow any third party to:
Send, upload, distribute any unlawful, defamatory, offensive, fraudulent, indecent or otherwise undesirable material;
Spread viruses, worms, defects, trojan horses, damaged files, hoaxes or any other objects of destructive or misleading character;
Impersonate another person (using an email address or otherwise);
Upload, publish, transmit or otherwise make available through the Site any content that violates any party’s intellectual property rights;
Use the Services to violate legal rights (such as privacy and publicity rights) of others;
Engage in, promote or encourage illegal activities (including, inter alia, money laundering);
Prevent other users from using the Site;
Use the Site for any unauthorized commercial purposes;
Modify, adapt, translate or reconstruct any part of the Services;
Remove any notices of copyright, trademarks or other proprietary rights contained on the Services or any part thereof;
Reformat or frame any part of the Services;
Display on the Services any content related to hatred or violence, or contains any other material, products or services that violate or encourage conduct that violates any criminal laws, any other applicable laws or any rights of third persons;
Create user accounts automatically or under false or fraudulent pretexts;
Access or use the Services to create a product or service that is competitive with any of the Services.
12. External sitesCopy
12.1. Services may include hyperlinks to other sites or resources ("External Sites").
12.2. WISY does not control any External Sites.
12.3. The User acknowledges and agrees that WISY is not responsible for the availability of any External Sites, nor does it support any advertisement, products or other materials placed on any External Sites.
12.4. The User acknowledges and agrees that WISY shall not be liable for any loss or damage that may be incurred as a result of the availability or unavailability of the External Sites or as a result of the User’s confidence in the completeness, The accuracy or existence of any advertisement, product or other material placed on any External Sites.
13. Anti-Money Laundering PolicyCopy
13.1. Please refer to our Anti-Money Laundering Policy at AML Policy. This Policy is essential and provides additional regulations applicable to your access to and use of the Site and Apps.
14. Guarantees and limitations of liabilityCopy
14.1. Despite the fact that we intend to provide accurate and timely information on Services, it may not always be completely accurate, complete or up-to-date, and may also contain technical inaccuracies or typographical errors. The Services and the components of the Services are offered solely for informational purposes; the Services are not responsible for the accuracy, usefulness or availability of any information transmitted or provided through the Site and is not responsible for any errors or omissions in this information.
14.2. By using the Services, you agree that WISY is in no way responsible for any consequences arising from the use of the information provided by the Services.
14.3. We do not accept any responsibility for any damage or outages caused by any computer viruses, spyware, scaremongers, Trojan horses, worms or other malicious programs that may affect your computer or other equipment, as well as any phishing, spoofing or other attacks. We recommend that you regularly use reputable and easily accessible software to check and prevent viruses.
14.5. WISY is not responsible for:
Loss of any actual or expected profit, income or any indirect, special, incidental or consequential damages and missed opportunities;
Any indirect, special, incidental or consequential damages;
Any damage or corruption of data (direct or indirect);
Loss of business reputation (direct or indirect).
15. Force majeure circumstancesCopy
15.1. We are not responsible for delays, malfunctions or Service interruptions that are directly or indirectly caused by any cause or condition beyond our reasonable control, including, but not limited to, any delay or failure due to any natural disaster, actions of civil or military authorities, actions of terrorists, civil unrest, war, strikes, labor disputes, fires, interruptions in telecommunications or Internet services or network provider services, failure of equipment and/or software, other disasters or any other incidents beyond our reasonable control and not affecting the validity and applicability of any other provisions.
16. Suspension, termination and cancellation Copy
16.1. WISY may suspend, restrict or terminate your access to any or all of the Services and/or deactivate or cancel your access to the Site if required by a valid subpoena, court order or binding order of a government authority; or we reasonably suspect that you are using our Site in connection with prohibited use or business; or the use of your account is the subject of any pending litigation, investigation or government proceeding, and/or we believe that there is an increased risk of non-compliance with laws or regulations related to your activities; or our service partners are unable to support your use; or you take any actions that WISY considers how to bypass control.
17. Resolution of complaintsCopy
17.2. We kindly ask that you first contact us to give us an opportunity to address any concerns.
18. Other provisionsCopy
18.1. We do not offer personalized guidance regarding our products or services. On occasion, we may furnish factual details, clarify transaction procedures, or outline potential risks. Nevertheless, the decision to utilize our products or services is entirely yours to make. Any communication or information provided by WISY should not be viewed as, or interpreted as, investment advice, financial advice, trading advice, or any other form of guidance. It is your sole responsibility to assess whether any investment, investment strategy, or associated transaction aligns with your individual investment goals, financial situation, and risk tolerance.
18.2. WISY does not operate as your broker, intermediary, agent, or advisor, and there exists no fiduciary connection or obligation between you and WISY regarding any trades, decisions, or activities you carry out using our Services. We do not oversee whether your utilization of the Services aligns with your financial aims and objectives. It is your responsibility to evaluate whether your financial means are suitable for the financial activities conducted with us and to gauge your risk tolerance in relation to the products and services you use.
20. Jurisdiction. Dispute resolutionCopy
21. Contact Us.Copy
Suite 3, 1st Floor, La Ciotat Building, Mont Fleuri, Mahe, Seychelles